Test Centre Administrator-Boston

Company: Pearson
Location: Boston
Posted on: November 6, 2024

Job Description:

Workplace Type: On-siteJob: GENERAL BUSINESS OPERATIONSSchedule: PART_TIMEOur Organisation, Pearson VUE (pearsonvue.com), has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare.Pearson VUE is a business of Pearson, the world's leading learning company. We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Boston.This is a permanent position requiring a minimum of 10 hours of work per month, with a pay rate of -12.77 per hour, paid at the end of every month.As a Test Centre Administrator, you will support various test-taking candidates visiting our Pearson VUE Test Centres. You will be responsible for providing secure exam delivery while offering exceptional customer service in a comfortable environment.Your ResponsibilitiesIn this important position, you will be required to:

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures, following company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they complete their exam/test.
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations after each candidate finishes their exam/test.Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a colleague who is flexible.Our Successful ApplicantThis is a wonderful opportunity for you to help people during a very important event in their lives. We are looking for a friendly and professional team-player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is advantageous.You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour such as whispering and noticing details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.Our Recruitment ProcessThis is an essential role, so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We encourage you to submit your application as soon as possible.We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, and all individuals are supported in reaching their full potential. Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All employment decisions are based on qualifications, merit, and business need.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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Keywords: Pearson, New Bedford , Test Centre Administrator-Boston, Other , Boston, Massachusetts