Care Navigator - Medical Assistant (Chronic Care Management)

Company: HealthDrive
Location: Framingham
Posted on: October 18, 2024

Job Description:

Overview:The medical assistant plays a vital role coordinating care for patients with chronic conditions, collaborating with healthcare providers, and ensuring the delivery of high-quality, patient-centered services. This position is located in our corporate office in Framingham, MA.Responsibilities:Engage/enroll eligible patients, educate them on the value of our CCM services, and obtain verbal consent for servicesGather and document medical history, chronic conditions, functional abilities, and psychosocial needs from various sourcesSchedule appointments, referrals, and diagnostic tests as directed by healthcare providers and follow up on patient referrals and ordersServe as the primary point of contact for patients, caregivers, and healthcare providers, facilitating communication and coordination of careAdvocate for patients' needs and preferences within the healthcare system, addressing any barriers to care or access to servicesMonitor patients' health status, medication adherence, and progress towards treatment goals through regular check-ins and follow-up appointmentsFollow up with patients between appointments to assess their progress, address any concerns or questions, and reinforce care plansProactively identify any changes or concerns in patients' health status and notify care team.Maintain accurate and up-to-date documentation of patient assessments, care plans, interventions, and outcomes in electronic health records (EHR) or other documentation systems.Prepare reports, summaries, and quality improvement data for review by healthcare leadership and regulatory agencies as requiredCommunicate clearly and professionally with patients, families, and caregivers to ensure understanding of treatment plans and instructionsQualifications:Strong communication, interpersonal, and organizational skillsKnowledge of medical terminology, HIPAA regulations, and electronic health records (EHR) systemHigh school diploma or equivalent requiredCertification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferredPrevious experience in a healthcare setting, preferably in a role involving patient care and chronic disease managementEmployee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position.#PCATHD

Keywords: HealthDrive, New Bedford , Care Navigator - Medical Assistant (Chronic Care Management), Executive , Framingham, Massachusetts